Privacy Policy
Last Updated: July 30, 2026
At Kundali Batao, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our astrology consultation services.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you use our website or book a consultation, we may collect the following information:
Personal Information
- Full name
- Email address
- Mobile phone number
- Date of birth
- Time of birth
- Place of birth
- Billing information
- Any additional information you voluntarily provide during consultations or through contact forms.
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Schedule and manage astrology consultations.
- Prepare Kundali reports and personalised astrology guidance.
- Process payments securely.
- Send booking confirmations, reminders, invoices, and customer support communications.
- Respond to enquiries and feedback.
- Improve our website, services, and customer experience.
- Detect fraud, prevent misuse, and maintain website security.
- Comply with applicable legal obligations.
3. Payment Information
Payments made through our website are processed by trusted third-party payment service providers. Kundali Batao does not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.
4. Cookies
Our website may use cookies and similar technologies to:
- Remember your preferences.
- Improve website performance.
- Analyse website traffic and visitor behaviour.
- Enhance your browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary:
- With trusted payment processors for transaction processing.
- With website hosting or technology service providers who help operate our website.
- When required by law, legal proceedings, or government authorities.
- To protect our legal rights, users, or website security.
All third parties are expected to handle your information responsibly and only for the purposes for which it is shared.
6. Data Security
We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. While we strive to use commercially acceptable safeguards, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services.
- Maintain business records.
- Resolve disputes.
- Meet legal, tax, or regulatory obligations.
When your information is no longer required, we will securely delete or anonymise it where reasonably practicable.
8. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data where legally permitted.
- Withdraw consent where processing is based on consent.
- Object to or request restriction of certain processing activities.
To exercise these rights, please contact us using the contact details available on our website.
9. Children’s Privacy
Our services are not intended for children under the age of 18 without the involvement or consent of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate permission.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security. We encourage you to review the privacy policies of any external websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us using the contact details provided on our website.
By using Kundali Batao and our astrology consultation services, you acknowledge that you have read, understood, and agree to this Privacy Policy.